Covenant Health was named as a 2013 PRC 5-star recipient for children's hospital nursing care, 4-star recipient for overall laboratory services and 4-star recipient for overall radiology services.
The 5-star award for medical staff engagement is given annually to hospitals that score in the top ten percent (90th percentile). This award is based on the percentage of physicians who rate the facility 'excellent' for any of the select categories. In Covenant Health's case, physicians rated the nursing care excellent thus receiving the 5-star medical staff nursing care award.
"The children's nursing team works closely with physicians to take excellent care of our patients and families, and we are grateful that physicians rated nursing in the top 10 percent of nursing teams in the nation," said Karen Baggerly, Chief Nursing Officer.
The 4-star award for medical staff engagement is given annually to hospitals that score between the 75th and 89.9 percentile. This award is based on the percentage of physicians who rate the facility 'excellent' for any of the select categories. Covenant Health received the 4-star medical staff award for the categories of radiology services and laboratory services.
"We are thrilled to present Covenant Health with these National Excellence in Healthcare Awards," said Joe M. Inguanzo, Ph.D., President and CEO of Professional Research Consultants. "It was through their hard work, dedication and determination that they have made their facility a better place for the entire community. In the past 33 years we've never seen hospitals more determined to exceed customers' expectations than the hospitals we recognized this year. It speaks to their passion that Covenant Health is among the best of the best."
Professional Research Consultants is in its 33rd year of providing marketing research for hospitals across the United States. Company information can be found on their corporate website,