Providing COVID-Safe Care
Keeping Our Patients Safe
Keeping you safe when you are in our hospital or other care locations is
our highest priority, especially while we are all working to eliminate
COVID-19. Our team is taking extraordinary measures to provide COVID-safe
care for the protection of our patients, our caregivers and the community.
What is COVID-safe care?
Numerous precautions are in place to ensure you can safely receive the
medical services you need.
- Entry points are limited so we can screen everyone who comes into the facility.
- Everyone who comes to our hospital is screened for symptoms before being
allowed to enter.
- Visitor restrictions reduce the number of people in our hospital to enable
social distancing and to keep our patients even safer.
- Facemasks are worn by everyone inside the hospital – patients and
employees – and our caregivers are using other appropriate PPE (personal
protective equipment) and washing hands before and after caring for every patient.
- Our normal deep cleaning processes are already intense and designed to
protect people in our hospital, but we have enhanced all cleaning protocols
with extra measures and increased frequency, including disinfection of
frequently touched surfaces and all patient care areas.
- Furniture in waiting areas has been rearranged to ensure appropriate social
- We are limiting the number of procedures performed each day.
- Patients who are undergoing elective surgeries and other discretionary
procedures are screened and cleared before coming to the hospital for
- Non COVID-19 care zones have been established where patients who are screened
as negative for COVID-19 receive care from a dedicated group of physicians
and nurses. If, at any time, we are caring for COVID-19 positive patients,
those patients are grouped together in the same unit, separated from all
other patients and cared for by a dedicated team of caregivers.
Delaying care during a medical emergency can put your life at risk. Our
Emergency Department safety protocols are designed to ensure you can seek
emergency treatment confidently. In the event any patients come to our
ER with COVID-19 symptoms, they are separated from other patients immediately.
Our caregivers and all patients wear facemasks and we are taking extraordinary
measures to keep our Emergency Department safe and clean.
When every minute counts.
Never delay emergency care for sudden symptoms that may indicate a medical
- Chest pain, shortness of breath and other heart attack warning signs
- Stroke symptoms including facial drooping, arm weakness or difficulties
- Accidents resulting in injuries, burns, or possible broken bones
- Sudden or severe headaches
- Abdominal pain that comes on suddenly or is severe or persistent
- Significant bleeding
- Coughing up or vomiting blood
In a major medical emergency, call 911 and get help as fast as possible.
This list of emergency symptoms does not include all emergency conditions.
Protect Yourself And Others From COVID-19
The best way to protect yourself and others from COVID-19 is to limit close
proximity to other people and to follow infection prevention recommendations.
- Put distance of at least six feet between yourself and other people.
- Frequently wash your hands for at least 20 seconds with soap and warm water
or use hand sanitizer containing 60% or more alcohol.
- Avoid touching your face, especially your eyes, nose and mouth.
- Wear a facemask to cover your nose and mouth when you are in public places
where you may come into contact with other people.
- Cover your cough or sneeze with a bent elbow or tissue and immediately
dispose of the tissue.
- Clean and disinfect frequently touched objects and surfaces.
- Stay home when you are sick, except to get medical care.
If You Get Sick
The Centers for Disease Control and Prevention advises: mildly ill patients
should be encouraged to stay home and contact their healthcare provider
by phone for guidance.
Patients who have severe symptoms, such as trouble breathing, persistent
pain or pressure in the chest, new confusion or inability to arouse, bluish
lips or face should seek emergency care immediately.
Older patients and individuals who have underlying medical conditions or
are immunocompromised should contact their physician early in the course
of even mild illness.
Facts about coronavirus (COVID-19), how you can protect yourself, what
to do if you are sick and more is at Centers for Disease Control and Prevention (CDC)
Prevention facts -
What to do if you are sick -