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Patient Portal

We’re upgrading our electronic health records March 5, 2022

Thanks for your patience during this transition. We are upgrading our systems to better serve you. While we adjust to our new system, you may experience the following:

  • Limited availability of appointments
  • Your appointment may take longer
  • You may need to sign documents again

While there may be some temporary inconvenience during the transition, we’re excited about the improvements and benefits you’ll enjoy, and we think you will be too. Ver en español.

Introducing MyChart, your new patient portal

MyChart makes it easy to get care and manage your health including checking in for you next appointment.

Sign up now

More benefits coming March 5, 2022

At any time, on any device you can:

  • Message your care team
  • Schedule appointments
  • View test results
  • Renew prescriptions
  • Pay bills

Providence App

Access your health info and get care, wherever you are.

Make Providence’s app your personalized connection to your health. Schedule appointments, conduct video visits, message your doctor, view your health record, and more. The Providence app enables you to connect to your MyChart account. The app also provides access to other services and relevant information even without a MyChart account.

Get the App

Covenant Health and Grace Clinic have proudly served West Texas and eastern New Mexico for more than 100 years. As members of the Providence family, a non-profit health care system serving communities throughout the western U.S., we are committed to enhancing the health of the people of the South Plains.

FREQUENTLY ASKED QUESTIONS

I am a Grace Clinic patient with an existing MyChart account. Do I have to sign up again?

Good news, since you’ve already signed for MyChart with Grace, you can continue to use your existing MyChart account to access your Covenant Health information too.

When can I start using all of the features online or in the app?

You can check in online for your next appointment up to four days before your visit. Other features will become available on March 5, 2022 including: appointment scheduling, messaging, test and lab results, prescription information, billing, and more.

What information will be available online or in the app?

Most of your medical history with Covenant Health will transfer to MyChart. Please note some information may not be fully available in your account until the end of the year.

Why are you making these changes?

These upgrades are part of our commitment to better serve you. Our new system will make it easier to access your medical records and get care when you need it.

Can I check in online before my appointment?

You’ll be able to use our new online check-in up to four days prior to your appointment, when convenient for you. To get check-in reminders, sign up for MyChart to review your profile and contact info.

What else does this mean for me?

Your appointment may take longer while we adjust to our new system, and you may need to sign documents again.

How will this affect my care?

You’ll continue to get world-class care at all our locations. This upgrade means your records will be in one place for all Covenant Health and Grace providers to view.

Where do I pay my bill?

You’ll be able to view and pay bills for care received on or after March 5, 2022 online in MyChart or in the Providence app. To pay bills for care received prior to March 5, 2022, please follow the instructions on your bill.

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