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For Patients

Pricing Transparency and Estimates for Covenant Specialty Hospital

The Centers for Medicare and Medicaid (CMS) established guidance for hospitals to make available a list of their standard charges online. At Covenant Health, we know that health care can be an unexpected expense and that the cost of health care services can be a deciding factor for many people as they plan for care. Covenant Health supports health care pricing transparency and tools that help patients and consumers evaluate what care is best for them and any related financial costs.

Hospital charges can help patients understand what the costs might be for certain health care services; however, they don’t provide a full picture of what patients will pay. Patients’ financial liability will depend on the full course of treatment and on the type of insurance coverage they have.

Good Faith Estimates

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. Learn more about Good Faith Estimates (also available in Spanish).

We encourage all health care consumers to speak with their providers and their health plan to get a full picture of what they will pay. For our patients, we offer financial counseling for those experiencing hardship during any point throughout their care.

Financial Assistance

Covenant Health is committed to working with our patients through any financial issue. Learn about our financial assistance program and how to apply for help paying your medical bills.

Medical Bill Questions?

Trained specialists at our customer support center can help answer questions about your medical bill.

Contact customer support: 800-378-4189.

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